Introduction

Country Door respects the privacy of its users and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, and disclose personal information, the steps we take to ensure it is protected, and the controls users have over their personal information.

By using the Country Door website (the “Site”), users agree to the collection and use of information in accordance with this policy.

Information We Collect

We only collect information necessary to deliver our services and provide a smooth, efficient, and customized experience. The main types of information we collect are:

Contact Information

We collect contact information such as name, email address, postal address, and phone number when users create an account, make purchases, contact us with inquiries, request information, or participate in contests and surveys.

Contact information allows us to respond to requests, fulfill orders, and keep users updated on orders, new products and services. Users can update contact information or opt-out of promotional contacts at any time.

Payment Information

We collect financial information such as payment card number, security code, and expiration date when users make purchases. This allows us to process payment, prevent fraudulent transactions, and maintain records per IRS regulations.

Payment information is transmitted directly to our PCI-compliant payment processor and not accessed or stored on our servers.

Website Activity

We automatically collect information about activity on our Site, such as pages visited, items viewed or added to cart, and search terms. We use this to monitor Site performance, improve users’ browsing experience, and customize the content and layout of our Site to best meet user needs and preferences.

Device Information

We may collect information about the device used to access our Site, such as device type, operating system, settings, unique device identifiers, and crash data. This allows us to optimize compatibility and deliver uniform Site functionality across different devices.

Device information is mostly collected anonymously but may be linked to a user’s account if needed to provide support.

How Information is Used

The information we collect is used in the following ways:

Site Functionality and Customization

We use account information, order history, website activity and device data to:

Communications

We use contact information to:

Analytics and Reporting

We analyze order history, website activity and survey data in aggregate to:

Legal Obligations

We disclose information to third parties when required to:

We only disclose the minimum amount of information needed for the specific legal request or purpose.

Information Sharing

We do not sell, rent or share personal information with third parties for marketing or advertising. We only share information with:

Service Providers

We disclose information to companies and agents that perform services on our behalf:

Service providers only access the minimum data needed to perform the contracted services and must maintain confidentiality of user data.

Business Transfer

If we undergo reorganization or are acquired by another entity, we may transfer information as part of that transition. We will notify users of any such transfer and use of information.

Parent Companies and Subsidiaries

We may share information with our parent, subsidiary or affiliated companies for business management, operational and marketing purposes. These companies must abide by our privacy policies with respect to user data.

Data Retention

We retain personal information only as long as necessary per our data retention policy, to meet business needs, legal requirements and resolve disputes or issues with regulators.

When personal information is no longer needed, we take reasonable steps to securely destroy it or ensure full anonymity. Paper records are shredded or professionally destroyed and electronic records are deleted with encryption technology.

Data Security

We follow industry best practices and various technical, physical and organizational measures to protect user data including:

In the event of a confirmed data breach, we will promptly inform any users affected under applicable data privacy laws.

3rd Party Links and Advertisements

The Site may contain links to third party websites or applications such as social networks. If users click on a third party link, they will be directed to that site which has its own privacy policy.

We are not responsible for the privacy practices or content of these external sites. Users should check the privacy policies of all websites visited before providing any information.

The Site may also contain tracked affiliate links and banner advertisements served through third parties. These serve ads and collect user data per their own privacy policies but should honor Do Not Track requests communicated by users’ browsers.

International Data Transfers

User information may be collected, transferred, stored or processed outside the country where it was provided.

When we share international data to accomplish business purposes, we implement model clauses, certifications, binding corporate rules or other legal mechanisms to lawfully conduct cross-border data transfers.

Your Data Rights and Choices

At Country Door, we believe users should have control over their personal information. Users can manage preferences by signing into their account and configuring options under “My Account” or using the links provided in emails and communications.

Specific rights include:

Access: Users can request details on what personal information we have collected and how it has been processed. Requests may be subject to a fee per applicable law.

Rectification: Users can update or correct inaccuracies in their personal data by updating account information or contacting customer support.

Data Portability: Users can obtain an electronic copy of select personal data shared with us to transfer it to another company. Compatibility is limited and certain data like purchase history cannot be removed from our systems.

Erasure: Users can request the deletion or removal of personal data if there is no legal obligation for us to retain it. This does not include transactional data like orders or reviews which we are required to keep per IRS regulations. Delete requests may also result in closing of a user’s account.

Marketing Opt-Out: Users can unsubscribe from marketing emails using the links in newsletters or updating communication preferences under account settings. Opting out may still receive essential order and account related messages.

Withdrawing Consent: Users can withdraw consent previously granted for us to handle personal information by contacting the Privacy Office. Withdrawing consent for essential purposes like order fulfillment may require an account closure.

Automated Decision Making: Country Door does not make decisions about users that are solely based on automated means without human intervention. Users will be notified if this stance changes.

Filing Complaints: Users can file complaints regarding data privacy practices with their regional data protection authority. We are committed to cooperating with regulators and resolving any complaints per data privacy laws.

For questions regarding these rights or to submit a verified request, contact our Privacy Office at privacy@countrydoor.store or Country Door Inc., 123 Main Street, Anytown ST 12345

California Resident Rights

The California Consumer Privacy Act provides additional rights to know, delete and opt-out of sale of personal information to California residents and households. These include:

Right to Know: California residents can request details on what categories of personal information we collect, use, disclose and sell including the purpose, category of third parties shared with and specifics for the preceding 12 months.

Right to Delete: California residents can request deletion of their personal information subject to certain notice requirements and exceptions.

Right to Opt-Out of Sale: We do not sell personal information as defined under California law. If this changes, we will honor opt-out requests.

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements or our offerings and services. We will indicate at the top when this Privacy Policy was last updated. Any major changes will be communicated prominently through notices on our homepage, login screen or by email.